Support for Families

Please click here to go to our COVID-19 page which has additional information about Home Learning, government and school guidance on Free School Meals, Medway Community Support and Government Guidance.

Below are key policies and key support websites for children and adults during the COVID-19 outbreak (including charity websites and local food banks).


Key Policies

Child Protection and Safeguarding policy

Whistle Blowing Policy

COVID-19 Safeguarding and Child Protection Addendum

Positive Support Addendum


Support for Children



Young Minds

Emerge Youth Charity


Support for Adults


Family Action

Action for Children

Domestic Violence Support

Employment and benefits: These pages have additional information and will help answer lots of the questions that are being asked. Visit the new Employment and benefits support site (link is external) regularly to keep up to date with the latest guidance and messages on sick pay, existing benefit claims, new claims to benefit, self-employment, housing and more. This site covers all the changes Department of Work and Pension are making to respond to coronavirus – not just to Universal Credit. It also includes a Frequently Asked Questions section.

Free School Meal Checker

Mental Health UK Support

Online safety and guides to using apps and games safely (it might be worth uploading the guides relevant to the context of the school)

Food banks:

  • The Food Bank (Medway)
  • Medway Street Angels (email only -
  • Gillingham Street Angels are situated at 43 Skinner Street, Gillingham and can be accessed from 10am -1pm daily 
  • The Hygiene Bank for families that need help with personal products like sanitary items / Personal washing products (phonecall - Emma Thomas on 07940329994)

Medway Child Health Team have put together a bulletin that contains links and advice for children and young people in Medway - click here

Office of Kent’s Police and Crime Commissioner, Matthew Scott, has published a newsletter bringing your attention to important updates regarding changes in and measures put in place due to COVID-19 - click here